Frequently Asked Questions
This section houses the most frequently asked questions from support inquiries.
- How Do I Capture the Internet In Catalyst?
- Can Catalyst calculate my RTO for me?
- How are capability scores calculated in Insights Reporting?
- How can I restore something I deleted?
- Why is my rich text section not saving?
- How do I link to another section of my Document (Plan, Exercise, Management Review, etc.)
- I am trying to send a Bullhorn message, where is the send button?
- What is the difference between a Contributor and an Owner?
- How do user permissions work in Catalyst?
- What are tags and how do they work?
- How do I add contacts to my plan?
- What are the different document sections/ How are they used?
- What is an RTO/RPO in Catalyst?
- How do I add links from one section to another in a Plan/Document/Exercise?
- What are exercise requirements?
- How do due date emails work?
- What is the difference between Users and Internal Contacts?